Palmaïa The House of AïA All Inclusive Wellness Resort | Resort in Playa del Carmen
Resort in Playacar Zona Hotelera, Playa del Carmen
Offering amazing views of the Caribbean Sea, Palmaïa – The House of AïA is a luxury all-inclusive resort that features large outdoor pools, a wonderful spa and beauty center, 5 à la carte restaurants and beautiful suites with private terraces. Its privileged location between the sea and the jungle allows guests to relax and reconnect with nature. In addition, Palmaïa The House of AïA Wellness Resort at Riviera Maya offers wellness programs and personal growth practices such as yoga classes, meditation, cacao ceremonies and sound therapies. It also has a 24-hour fitness center. The spacious suites of this holistic resort have air conditioning, free WiFi, mini-bar, a Nespresso coffee machine, a seating area with a sofa and flat-screen TV and eco-friendly amenities. Concierge services are available 24/7, as well as gourmet room service. For families, Palmaïa operates a holistic fun children's activities program led by certified Waldorf Educators. Also, the resort has 4 specialty restaurants and a food truck, which offer plant-based menus and serve high-quality ingredients. The spa has a natural cenote and a temazcal. Treatments include massages and healing therapies. Palmaïa The House of AïA Wellness Resort at Riviera Maya is located 3.1 mi away from Playa del Carmen’s downtown. Cancun International Airport is 40 minutes drive from the accommodations, and the property offers a paid airport shuttle service.
Palmaïa The House of AïA All Inclusive Wellness Resort is located in Playa del Carmen.
This 184 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Transportation/Shuttle, Wellness Facilities, Bar, and several others. This is a 5 star rated property and has over 176 reviews with the average score of 9.6 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.
You can check the reviews and description of this 184 Bedrooms Resort if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.
This Palmaïa The House of AïA All Inclusive Wellness Resort in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Palmaïa The House of AïA All Inclusive Wellness Resort”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.
Amenities
Facility Overview
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Restaurant
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Coffee house on site
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Fruit
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Breakfast in the room
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Snack bar
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Bar
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Special diet meals (on request)
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Wine/Champagne
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Free parking
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Parking on site
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Private Parking
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Accessible parking
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Parking
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Fitness
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Yoga classes
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Spa lounge/Relaxation area
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Hair treatments
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Pedicure
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Makeup services
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Hair coloring
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Spa facilities
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Foot bath
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Live music/Performance
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Beachfront
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Massage
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Beauty services
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Haircut
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Body treatments
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Fitness center
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Body wrap
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Couples' massage
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Full-body massage
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Locker rooms
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Facial treatments
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Manicure
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Body scrub
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Private beach area
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Snorkeling
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Beach
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Hairstyling
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Spa and wellness center
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Spa/Wellness packages
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Non-smoking rooms
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Safe
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Air conditioning
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Elevator
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Facilities for disabled guests
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Wifi in all areas
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Family rooms
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Soundproof rooms
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Currency exchange
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Meeting/Banquet facilities
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Dry cleaning
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Suit press
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Valet parking
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Baggage storage
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Room service
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Shuttle service
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ATM on site
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Daily housekeeping
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Airport shuttle
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24-hour front desk
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Tour desk
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Car rental
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Shuttle service (additional charge)
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Hair/Beauty salon
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Laundry
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Ironing service
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Airport shuttle (additional charge)
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Express check-in/out
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Concierge
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Invoice provided
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Internet
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Wifi
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Free Wifi
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Sun deck
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Terrace
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Outdoor pool (year-round)
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Outdoor pool
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Outdoor furniture
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24-hour security
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CCTV outside property
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Key access
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CCTV in common areas
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Fire extinguishers
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Security alarm
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Smoke alarms
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Guest accommodation sealed after cleaning
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Use of cleaning chemicals that are effective against coronavirus
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Guest accommodation disinfected between stays
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Food can be delivered to guest accommodation
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All plates, cutlery, glasses, and other tableware sanitized
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Delivered food covered securely
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Hand sanitizer in guest accommodation and common areas
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First aid kits available
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Staff follow all safety protocols as directed by local authorities
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Screens or physical barriers between staff and guests in appropriate areas
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Pool with view
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Beach chairs/Loungers
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Beach umbrellas
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Swimming pool
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Pool bar
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Infinity pool
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Airport drop-off
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Airport pickup
Policies
Please note : groups policy, when booking 6 rooms or more, different policies and additional supplements may apply. the property will contact you and provide more details or contact the property directly with the contact details provided in your confirmation, in palmaïa - the house of aïa, guests have the option to take antigen or pcr covid-19 tests at their own expense, directly on the resort without having to leave the grounds, all products from the boutique, spa treatments, and beauty salon services are subject to an additional cost.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions, guests under the age of 18 can only check in with a parent or official guardian.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Family Master Suite
Room Type:
Twin/Double
Room Size:
66 m2
|
Food & DrinkBottle of water, Tea/Coffee maker, MinibarBathroomBath, Free toiletries, Shampoo, Private bathroom, Toilet, Slippers, Shower, Towels, Body soap, Bath or shower, Toilet paper, Hairdryer, ConditionerGeneralFan, Soundproofing, Smoke Alarm, Air conditioning, Tile/Marble floor, Iron, Safety deposit box, Ironing facilitiesMedia & TechnologyCable channels, TV, Flat-screen TV, TelephoneViewLandmark view, ViewBedroomWardrobe or closet, LinensKitchenCoffee machineOutdoorsTerrace, Outdoor furnitureAccessibilityUpper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevatorRoom amenitiesNon-feather pillow, Socket near the bedExclusive servicesConcierge services |
|
Family King Suite
Room Type:
Suite
Room Size:
50 m2
|
Food & DrinkBottle of water, Tea/Coffee maker, MinibarBathroomFree toiletries, Shampoo, Private bathroom, Toilet, Slippers, Shower, Towels, Body soap, Toilet paper, Hairdryer, ConditionerGeneralFan, Soundproofing, Smoke Alarm, Air conditioning, Tile/Marble floor, Iron, Safety deposit box, Ironing facilitiesMedia & TechnologyCable channels, TV, Flat-screen TV, TelephoneViewLandmark view, ViewBedroomWardrobe or closet, LinensKitchenCoffee machineOutdoorsTerrace, Outdoor furnitureAccessibilityUpper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevatorRoom amenitiesNon-feather pillow, Socket near the bedExclusive servicesConcierge services |
|
Queen Suite
Room Type:
Double
Room Size:
50 m2
|
Food & DrinkBottle of water, Tea/Coffee maker, MinibarBathroomFree toiletries, Shampoo, Private bathroom, Toilet, Slippers, Shower, Towels, Body soap, Toilet paper, Hairdryer, ConditionerGeneralFan, Soundproofing, Smoke Alarm, Air conditioning, Tile/Marble floor, Iron, Safety deposit box, Ironing facilitiesMedia & TechnologyCable channels, TV, Flat-screen TV, TelephoneViewLandmark view, ViewBedroomWardrobe or closet, LinensKitchenCoffee machineOutdoorsTerrace, Outdoor furnitureAccessibilityUpper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevatorRoom amenitiesNon-feather pillow, Socket near the bedExclusive servicesConcierge services |
|
King Suite
Room Type:
Double
Room Size:
50 m2
|
Food & DrinkBottle of water, Tea/Coffee maker, MinibarBathroomFree toiletries, Shampoo, Private bathroom, Toilet, Slippers, Shower, Towels, Body soap, Toilet paper, Hairdryer, ConditionerGeneralFan, Soundproofing, Smoke Alarm, Air conditioning, Tile/Marble floor, Iron, Safety deposit box, Ironing facilitiesMedia & TechnologyCable channels, TV, Flat-screen TV, TelephoneViewLandmark view, ViewBedroomWardrobe or closet, LinensKitchenCoffee machineOutdoorsTerrace, Outdoor furnitureAccessibilityUpper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevatorRoom amenitiesNon-feather pillow, Socket near the bedExclusive servicesConcierge services |
|
King Suite Ocean View
Room Type:
Suite
Room Size:
50 m2
|
Food & DrinkBottle of water, Tea/Coffee maker, MinibarBathroomFree toiletries, Shampoo, Private bathroom, Toilet, Slippers, Shower, Towels, Body soap, Toilet paper, Hairdryer, ConditionerGeneralFan, Soundproofing, Smoke Alarm, Air conditioning, Tile/Marble floor, Iron, Safety deposit box, Ironing facilitiesMedia & TechnologyCable channels, TV, Flat-screen TV, TelephoneOutdoorsBalcony, Terrace, Outdoor furnitureViewSea view, Landmark view, ViewBedroomWardrobe or closet, LinensKitchenCoffee machineAccessibilityUpper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevatorRoom amenitiesNon-feather pillow, Socket near the bedExclusive servicesConcierge services |
|
Family King Suite Ocean View
Room Type:
Suite
Room Size:
50 m2
|
Food & DrinkBottle of water, Tea/Coffee maker, MinibarBathroomFree toiletries, Shampoo, Private bathroom, Toilet, Slippers, Shower, Towels, Body soap, Toilet paper, Hairdryer, ConditionerGeneralFan, Soundproofing, Smoke Alarm, Air conditioning, Tile/Marble floor, Iron, Safety deposit box, Ironing facilitiesMedia & TechnologyCable channels, TV, Flat-screen TV, TelephoneViewSea view, Landmark view, ViewBedroomWardrobe or closet, LinensKitchenCoffee machineOutdoorsTerrace, Outdoor furnitureAccessibilityUpper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevatorRoom amenitiesNon-feather pillow, Socket near the bedExclusive servicesConcierge services |
|
King Suite with Bathtub Ocean View
Room Type:
Studio
Room Size:
50 m2
|
Food & DrinkBottle of water, Tea/Coffee maker, MinibarBathroomBath, Free toiletries, Shampoo, Private bathroom, Toilet, Slippers, Shower, Towels, Body soap, Bath or shower, Toilet paper, Hairdryer, ConditionerGeneralFan, Soundproofing, Smoke Alarm, Air conditioning, Tile/Marble floor, Iron, Safety deposit box, Ironing facilitiesMedia & TechnologyCable channels, TV, Flat-screen TV, TelephoneViewSea view, Landmark view, ViewBedroomWardrobe or closet, LinensKitchenCoffee machineOutdoorsTerrace, Outdoor furnitureAccessibilityUpper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevatorRoom amenitiesNon-feather pillow, Socket near the bedExclusive servicesConcierge services |
|
Queen Suite Ocean View
Room Type:
Suite
Room Size:
50 m2
|
Food & DrinkBottle of water, Tea/Coffee maker, MinibarBathroomFree toiletries, Shampoo, Private bathroom, Toilet, Slippers, Shower, Towels, Body soap, Toilet paper, Hairdryer, ConditionerGeneralFan, Soundproofing, Smoke Alarm, Air conditioning, Tile/Marble floor, Iron, Safety deposit box, Ironing facilitiesMedia & TechnologyCable channels, TV, Flat-screen TV, TelephoneViewSea view, Landmark view, ViewBedroomWardrobe or closet, LinensKitchenCoffee machineOutdoorsTerrace, Outdoor furnitureAccessibilityUpper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevatorRoom amenitiesNon-feather pillow, Socket near the bedExclusive servicesConcierge services |
|
Family Master Suite Ocean View
Room Type:
Suite
Room Size:
66 m2
|
Food & DrinkBottle of water, Tea/Coffee maker, MinibarBathroomBath, Free toiletries, Shampoo, Private bathroom, Toilet, Slippers, Shower, Towels, Body soap, Bath or shower, Toilet paper, Hairdryer, ConditionerGeneralFan, Soundproofing, Smoke Alarm, Air conditioning, Tile/Marble floor, Iron, Safety deposit box, Ironing facilitiesMedia & TechnologyCable channels, TV, Flat-screen TV, TelephoneViewSea view, Landmark view, ViewBedroomWardrobe or closet, LinensKitchenCoffee machineOutdoorsTerrace, Outdoor furnitureAccessibilityUpper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevatorRoom amenitiesNon-feather pillow, Socket near the bedExclusive servicesConcierge services |
|
Swim out king suite with bathtub
Room Type:
Double
Room Size:
50 m2
|
Food & DrinkBottle of water, Tea/Coffee maker, MinibarBathroomBath, Free toiletries, Shampoo, Private bathroom, Toilet, Slippers, Shower, Towels, Body soap, Bath or shower, Toilet paper, Hairdryer, ConditionerGeneralFan, Soundproofing, Smoke Alarm, Air conditioning, Tile/Marble floor, Iron, Safety deposit box, Ironing facilitiesMedia & TechnologyCable channels, TV, Flat-screen TV, TelephoneViewLandmark view, Pool view, ViewBedroomWardrobe or closet, LinensKitchenCoffee machineOutdoorsTerrace, Outdoor furnitureRoom amenitiesNon-feather pillow, Socket near the bed |
|
Meditation Suite
Room Type:
Double
Room Size:
66 m2
|
Food & DrinkBottle of water, Tea/Coffee maker, MinibarBathroomBath, Free toiletries, Shampoo, Private bathroom, Toilet, Slippers, Shower, Towels, Body soap, Bath or shower, Toilet paper, Hairdryer, ConditionerGeneralFan, Soundproofing, Smoke Alarm, Air conditioning, Tile/Marble floor, Iron, Safety deposit box, Ironing facilitiesMedia & TechnologyCable channels, TV, Flat-screen TV, TelephoneViewLandmark view, ViewBedroomWardrobe or closet, LinensKitchenCoffee machineOutdoorsTerrace, Outdoor furnitureRoom amenitiesNon-feather pillow, Socket near the bedAccessibilityAccessible by elevator |
|
Meditation Suite Ocean View
Room Type:
Double
Room Size:
66 m2
|
Food & DrinkBottle of water, Tea/Coffee maker, MinibarBathroomBath, Free toiletries, Shampoo, Private bathroom, Toilet, Slippers, Shower, Towels, Body soap, Bath or shower, Toilet paper, Hairdryer, ConditionerGeneralFan, Soundproofing, Smoke Alarm, Air conditioning, Tile/Marble floor, Iron, Safety deposit box, Ironing facilitiesMedia & TechnologyCable channels, TV, Flat-screen TV, TelephoneViewSea view, Landmark view, ViewBedroomWardrobe or closet, LinensKitchenCoffee machineOutdoorsTerrace, Outdoor furnitureRoom amenitiesNon-feather pillow, Socket near the bedAccessibilityAccessible by elevator |
|
Swim Out Meditation Suite
Room Type:
Double
Room Size:
66 m2
|
Food & DrinkBottle of water, Tea/Coffee maker, MinibarBathroomBath, Free toiletries, Shampoo, Private bathroom, Toilet, Slippers, Shower, Towels, Body soap, Bath or shower, Toilet paper, Hairdryer, ConditionerGeneralFan, Soundproofing, Smoke Alarm, Air conditioning, Tile/Marble floor, Iron, Safety deposit box, Ironing facilitiesMedia & TechnologyCable channels, TV, Flat-screen TV, TelephoneViewLandmark view, Pool view, ViewBedroomWardrobe or closet, LinensKitchenCoffee machineOutdoorsTerrace, Outdoor furnitureRoom amenitiesNon-feather pillow, Socket near the bed |
|
Swim Out Family Master Suite
Room Type:
Twin/Double
Room Size:
66 m2
|
Food & DrinkBottle of water, Tea/Coffee maker, MinibarBathroomBath, Free toiletries, Shampoo, Private bathroom, Toilet, Slippers, Shower, Towels, Body soap, Bath or shower, Toilet paper, Hairdryer, ConditionerGeneralFan, Soundproofing, Smoke Alarm, Air conditioning, Tile/Marble floor, Iron, Safety deposit box, Ironing facilitiesMedia & TechnologyCable channels, TV, Flat-screen TV, TelephoneViewLandmark view, Pool view, ViewBedroomWardrobe or closet, LinensKitchenCoffee machineOutdoorsTerrace, Outdoor furnitureRoom amenitiesNon-feather pillow, Socket near the bed |
|
Swim Out Queen Suite
Room Type:
Double
Room Size:
50 m2
|
Food & DrinkBottle of water, Tea/Coffee maker, MinibarBathroomFree toiletries, Shampoo, Private bathroom, Toilet, Slippers, Shower, Towels, Body soap, Toilet paper, Hairdryer, ConditionerGeneralFan, Soundproofing, Smoke Alarm, Air conditioning, Tile/Marble floor, Iron, Safety deposit box, Ironing facilitiesMedia & TechnologyCable channels, TV, Flat-screen TV, TelephoneViewLandmark view, Pool view, ViewBedroomWardrobe or closet, LinensKitchenCoffee machineOutdoorsTerrace, Outdoor furnitureRoom amenitiesNon-feather pillow, Socket near the bed |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at property?
Check-in time for Playacar Zona Hotelera resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the property have a swimming pool?
Yes, this Playacar Zona Hotelera resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Playacar Zona Hotelera resort starts from $869 per night with includes Security/Safety, Sports/Activities, Spa, Breakfast, Parking, Pool, Oceanfront, Toiletries, Guest Services, Air Conditioner, Wheelchair Accessible, Ocean View, Balcony/Terrace, Business Services, Restaurant, Private Beach, Transportation/Shuttle, Wellness Facilities, Bar, Entertainment, Internet, Laundry, View, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Playacar Zona Hotelera resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Playacar Zona Hotelera resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
