Grand Velas Riviera Maya - All Inclusive | Resort in Playa del Carmen
Resort in Villa Juarez, Playa del Carmen
Spend the day catching some rays at the beach, relaxing by one of Grand Velas Riviera Maya - All Inclusive's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Grand Velas Riviera Maya - All Inclusive offers 539 accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies or patios. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Bathtub or shower
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Soap
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Private bathroom
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Shampoo
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Bathrobes
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Towels
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Jetted bathtub
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Rainfall showerhead
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Toothbrush and toothpaste
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Designer toiletries
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Toilet paper
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Children's robes
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Hair dryer
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Blackout drapes/curtains
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Down comforter
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Hypo-allergenic bedding
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Pillow-top mattress
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Air conditioning (climate-controlled)
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Free cribs/infant beds
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Pillow menu
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Bed sheets
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Premium bedding
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Laptop-friendly workspace
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Desk chair
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Desk
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Turndown service
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Private indoor hot tub
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Safe
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Phone
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Slippers
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Iron/ironing board
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8 restaurants and 1 coffee shop/cafe
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24-hour room service
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3 swim-up bars, 2 beach bars, 3 poolside bars and 6 bars/lounges
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Free daily reception
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Free bottled water
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Champagne service
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Espresso maker
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Free minibar
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Limo/town car service
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No onsite parking available
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Area shuttle (surcharge)
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Free beach shuttle
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Wheelchair accessible (may have limitations)
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Braille signage
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Elevator door width (inches): 43
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Wheelchair-accessible registration desk
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Wheelchair-accessible pool
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Wheelchair-accessible fitness center
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible concierge desk
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Wheelchair-accessible spa
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Wheelchair-accessible registration desk height (inches): 47
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Wheelchair-accessible business center
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Elevator
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Wheelchair-accessible restaurant
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Adjacent to a golf course
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Parasailing
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Theme parks
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Hiking/biking trails
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Water skiing
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Windsurfing
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Scuba diving
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Boat tours
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Health/beauty spa
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Cave exploring
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Sailing
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Skydiving
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Ziplining
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Surfing/body boarding
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Private picnics
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Air hockey
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Beach volleyball
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3 outdoor pools
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Fitness classes
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Full-service spa
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Karaoke
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Shopping
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Fitness center
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Playground
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Ecotours
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Concerts/live shows
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Kayaking
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Hiking/biking trails
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Free bicycle rentals
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Beach yoga
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Billiards/pool table
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Children's pool
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Arcade/game room
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Mini golf
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Pilates classes
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Table tennis
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Yoga classes
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Foosball table
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65-inch Smart TV
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Cable channels
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Premium channels
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Computer station
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Meeting rooms
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Business center
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Conference center (94548 square feet of space)
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Couples dining
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Vegan dining options
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Comprehensive food waste policy
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Romance packages available
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Vegetarian dining options
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Local artist showcase
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Comprehensive recycling policy
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Beach towels
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Games
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Designated smoking areas
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Babysitting (surcharge)
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In-room child care (surcharge)
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3 outdoor pools
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Children's games
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Snack bar/deli
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Children's pool
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Free supervised childcare
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Arcade/game room
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Mini golf
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Playground
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Children's toys
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Laundry facilities
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Free cribs/infant beds
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Free children's club
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Wedding services
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Multilingual staff
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Luggage storage
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Tour/ticket assistance
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Dry cleaning service
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Daily housekeeping
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Porter/bellhop
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Turndown service
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Free grocery shopping service
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24-hour front desk
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Concierge services
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Laundry facilities
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Hair salon
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Available in some public areas: Free WiFi
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In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
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Available in all rooms: Free WiFi
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Pool sun loungers
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Beachfront location
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Garden
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Beach umbrellas
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Picnic area
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Beach loungers
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Terrace
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Pool umbrellas
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Free beach cabanas
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Balcony
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Steam room
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Body treatments
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Massage - deep-tissue
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Massage - prenatal
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Couples treatment room(s)
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Massage/treatment rooms
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Detox wraps
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Spa open daily
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Ayurvedic treatments
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42 treatment rooms
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Sauna
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Manicures and pedicures
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Massage - sports
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Hydrotherapy
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Outdoor treatment areas
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Body wraps
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Mud bath
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Hot tub
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Facials
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Reflexology
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Massage - Thai
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Aromatherapy
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Massage - on the beach
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Massage - Swedish
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Massage - hot stone
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash cashless transactions are available safety features at this property include a fire extinguisher, a smoke detector, and a security system this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Grand Class Pool Suite Ocean Front
Room Size:
1377 square feet m2
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GeneralPrivate plunge pool, Square meters - 128, Square feet - 1377, Ocean view, Sofa bed, Ping - 39, Bed count minimum 1, Bed count maximum 2, Extra bed count 1 |
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Ambassador Suite Ocean View
Room Size:
1270 square feet m2
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GeneralSquare meters - 118, Square feet - 1270, Ocean view, Sofa bed, Number of bedrooms - 10, Ping - 36, Bed count minimum 1, Bed count maximum 2, Extra bed count 1 |
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Zen Grand Two Bedroom Family Suite Nature View
Room Size:
2368 square feet m2
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GeneralSquare meters - 220, Square feet - 2368, Sofa bed, Number of bedrooms - 2, Resort view, Baby bath, Children's books, Ping - 67, Bed count minimum 3, Bed count maximum 3, Extra bed count 1 |
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Ambassador Pool Suite Ocean View
Room Size:
1270 square feet m2
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GeneralPrivate plunge pool, Square meters - 118, Square feet - 1270, Ocean view, Sofa bed, Number of bedrooms - 1, Ping - 36, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
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Ambassador Two Bedrooms Family Suite Ocean View
Room Size:
2540 square feet m2
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GeneralSquare meters - 236, Square feet - 2540, Ocean view, Sofa bed, Number of bedrooms - 2, Baby bath, Children's books, Ping - 71, Bed count minimum 3, Bed count maximum 3, Extra bed count 1 |
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Nature View Suite - Zen Experience
Room Size:
1184 square feet m2
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GeneralSquare meters - 110, Square feet - 1184, Sofa bed, Number of bedrooms - 1, Resort view, Ping - 33, Bed count minimum 1, Bed count maximum 2, Extra bed count 1 |
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Nature View Suite with Pool - Zen Experience
Room Size:
1184 square feet m2
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GeneralPrivate plunge pool, Square meters - 110, Square feet - 1184, Pool view, Sofa bed, Number of bedrooms - 1, Lagoon view, Ping - 33, Bed count minimum 1, Bed count maximum 2, Extra bed count 1 |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the property have a swimming pool?
Yes, this Villa Juarez resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Villa Juarez resort starts from $1,138 per night with includes Entertainment, Child Friendly, Designated Smoking Area, Transportation/Shuttle, Business Services, Sports/Activities, Bedding/Linens, Hot Tub, Internet, Kitchen, View, Balcony/Terrace, Spa, Bar, Toiletries, Laundry, Pool, Ocean View, Air Conditioner, Wheelchair Accessible, Accessibility, Wellness Facilities, Restaurant, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Villa Juarez resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Villa Juarez resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
