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Villa Rosa Kempinski | Hotel in Nairobi

| 9.4 (627 Reviews) |  1 Bathroom
Westlands Hotel | Villa Rosa Kempinski

Hotel in Westlands, Nairobi

A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Villa Rosa Kempinski offers 200 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower/tub combination
  • Deep soaking bathtub
  • Private bathroom
  • Bathrobes
  • Towels
  • Free toiletries
  • Hair dryer
Bedroom
  • Laptop-friendly workspace
  • Separate sitting area
  • Iron/ironing board (on request)
  • Desk
  • Laptop-compatible safe
  • Turndown service
  • Phone
  • Slippers
  • Recycling
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Air conditioning (climate-controlled)
  • Pillow menu
  • Bed sheets
  • Premium bedding
Breakfast
  • 24-hour room service
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Coffee/tea in common area(s)
  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: KES 3500 per person
  • Minibar
  • Free bottled water
  • Coffee/tea maker
Parking
  • Free self parking on site
  • Limo/town car service
  • Area shuttle (surcharge)
  • Free valet parking on site
Accessibility
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Front entrance ramp
  • Elevator
  • Elevator door width (inches): 47
Activities
  • Steam room
  • Shopping
  • Fitness center
  • Fitness classes
  • Sauna
  • Yoga classes
  • Outdoor pool
  • Full-service spa
  • Wildlife and game viewing
  • Wildlife and game drive
  • Safari
  • Golfing
Entertainment
  • Cable/satellite channels
  • 40-inch flat-screen TV
General
  • Conference center (8428 square feet of space)
  • Meeting rooms
  • Business center
  • Living plant wall
  • Designated smoking areas
  • Elevator
  • Gift shop/newsstand
  • Front-desk safe
  • Banquet hall
  • French
  • German
  • English
Guest Services
  • Wedding services
  • Luggage storage
  • Tour/ticket assistance
  • Dry cleaning service
  • Daily housekeeping
  • Turndown service
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Outdoor pool
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Pool sun loungers
  • Terrace
  • Garden
Spa
  • Steam room
  • Body treatments
  • Hot tub
  • Massage - deep-tissue
  • Body scrubs
  • Massage - hot stone
  • Sauna
  • Facials
  • Massage/treatment rooms
  • Massage - Thai
  • Body wraps
  • 9 treatment rooms

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: anytime early check-in subject to availability early check-in is available for a fee minimum check-in age: 18
Check-out
Check-out before noon late check-out subject to availability a late check-out fee will be charged
Child Policy
Children are welcome. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately kes 3500 per person early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash cashless transactions are available this property uses some solar energy safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Chirag
Oct 4, 2026 01:48:21 PM
Review Score:   6
Summary: What could be a great hotel in Nairobi let down by poor front desk staff on 2 seperate bookings. Beds are comfortable with nice sheets and staff friendly excepting for front desk staff. Breakfast was plentiful but quality and taste at Serena is far better. Staff at breakfast were wonderful and remembered orders and preferences. We have traditionally stayed at the Serena We had 2 seperate bookings a week and a bit apart and both checkins received unacceptable service from front desk whilst being overcharged on both stays.We had booked via Hotels.com and booked a larger pricer balcony suite for both bookings.Booking 1 -A day before arrival i called and asked for quiet room which was acknowledged. Our flight was delayed 5 hours and arriving at 2am was expecting a simply welcome to the hotel and check in ended up being a 20 mins ordeal to be told, the quieter rooms are a lower category of room and that is what was ready. I asked for the reduced rate and was told we booked through hotels,com and not their issue). On questioninh why i was not told this the day prior (when i called) and could have changed the booking online to the lower category she shrugged and became defensive and offish.Booking 2- We confimed on check out that we wanted to try the balcony room. On arrival we were told again we had been downgraded to the lower room based on the the previous stay. Stay here at your peril and suggest their competitior around the corner, Still awating my credit from the hotel.
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Room Arrangement

Room Info Facilities
Deluxe Room, 2 Twin Beds, Balcony (Balcony Deluxe Twin)
Room Size: 398 square feet m2
2 Twin Beds
Deluxe Room, 2 Twin Beds, Balcony (Balcony Deluxe Twin)

General

Square meters - 37, Square feet - 398, Ping - 11.19, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed, Balcony (Balcony Deluxe King - One King Bed)
Room Size: 398 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Balcony (Balcony Deluxe King - One King Bed)

General

Square meters - 37, Square feet - 398, Ping - 11.19, Bed count minimum 1, Bed count maximum 1
Business Suite (Business Suite)
Room Size: 785 square feet m2
1 King Bed
Business Suite (Business Suite)

General

Square meters - 73, Square feet - 785, City view, Mountain view, Ping - 22.1, Bed count minimum 1, Bed count maximum 1
Suite, Multiple Beds, City View (Premium Suite 2 bedroomed)
Room Size: 1614 square feet m2
2 King Beds
Suite, Multiple Beds, City View (Premium Suite 2 bedroomed)

General

Square meters - 150, Square feet - 1614, City view, Mountain view, Ping - 45.4, Bed count minimum 2, Bed count maximum 2
Premium Suite (Premium Suite - One Bedroomed)
Room Size: 1022 square feet m2
1 King Bed
Premium Suite (Premium Suite - One Bedroomed)

General

Square meters - 95, Square feet - 1022, Mountain view, Ping - 28.7, Bed count minimum 1, Bed count maximum 1
Superior Room, 2 Twin Beds, City View (Superior Twin Room)
Room Size: 344 square feet m2
2 Twin Beds
Superior Room, 2 Twin Beds, City View (Superior Twin Room)

General

Square meters - 32, Square feet - 344, Ping - 9.7, Bed count minimum 2, Bed count maximum 2
Superior Room, 1 King Bed, City View (Superior King Room)
Room Size: 344 square feet m2
1 King Bed
Superior Room, 1 King Bed, City View (Superior King Room)

General

Square meters - 32, Square feet - 344, Ping - 9.7, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 2 Twin Beds (Deluxe Twin Room)
Room Size: 365 square feet m2
2 Twin Beds
Deluxe Room, 2 Twin Beds (Deluxe Twin Room)

General

Square meters - 34, Square feet - 365, Ping - 10.3, Bed count minimum 2, Bed count maximum 2
Presidential Suite
Room Size: 7179 square feet m2
4 King Beds
Presidential Suite

General

Square meters - 667, Square feet - 7179, City view, Mountain view, Ping - 201.8, Bed count minimum 4, Bed count maximum 4
Deluxe Room, 1 King Bed, City View (Deluxe King Room - One King Bed)
Room Size: 365 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, City View (Deluxe King Room - One King Bed)

General

Square meters - 34, Square feet - 365, City view, Ping - 10.3, Bed count minimum 1, Bed count maximum 1
Executive Room, 1 King Bed, Balcony (Executive Balcony Room)
Room Size: 398 square feet m2
1 King Bed
Executive Room, 1 King Bed, Balcony (Executive Balcony Room)

General

Square meters - 37, Square feet - 398, Mountain view, Pool view, Ping - 11.19, Bed count minimum 1, Bed count maximum 1
Executive Room, 1 King Bed (Executive King)
Room Size: 398 square feet m2
1 King Bed
Executive Room, 1 King Bed (Executive King)

General

Square meters - 37, Square feet - 398, Ping - 11.2, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Villa Rosa Kempinski has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Villa Rosa Kempinski starts from $235 per night with includes Wellness Facilities, Balcony/Terrace, Business Services, Toiletries, Guest Services, Parking, Bedding/Linens, Breakfast, Child Friendly, Spa, Restaurant, Air Conditioner, Pool, Designated Smoking Area, TV, Wheelchair Accessible, Transportation/Shuttle, Accessibility, Bar, Hot Tub, Internet, Kitchen, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Villa Rosa Kempinski is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Villa Rosa Kempinski indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.